Frequently asked questions
Each of our standard Thali boxes contains freshly prepared, ready-to-heat dishes and includes two curries, a dal, a salad, bread and rice, along with a sweet bite to finish your meal. Each meal box serves two or four people and is delivered with a Thali plate to enjoy your food, the Indian way. We also offer our Mix & Match range which we is designed to serve 4 people and allows you to have both vegetarian and non-vegetarian curries included.
We currently deliver our Thali meals on Thursdays and Fridays each week. You can select your delivery date before checkout.
We deliver nationwide across the UK with DPD excluding Scottish Highlands, Islands, Ireland & Northern Ireland.
If you're not going to be in, you can allocate a safe place when you receive a notification via DPD. Our boxes are packed with ice packs and fully insulated so they will stay cool for up to 12 hours.
All food items should be refrigerated immediately and used within 2 full days from date of delivery. For example, if you receive your meal on Friday, it needs to be consumed by Sunday evening.
Only your curries, dal, rice and bread need to be heated. We have selected packaging that is ovenable and microwaveable to make the reheat experience as easy as possible, To heat, remove the box sleeve for the curries, dal and rice or the outer bag for your bread and use the oven or microwave as you wish, according to the instructions provided. For the best results, we recommend using oven to heat your meal.
You may cancel or change your delivery date by contacting us through our website or email us at email@example.com before Wednesday 12pm of the week before your delivery to avoid any charges.